Billing & account support
Real help from real people. Email us any time at hello@yummyyuc.ky and we'll get back to you. Below are the quickest answers for billing, refunds, and disputing a charge.
Manage or cancel your subscription
YummyYucky Plus is optional, and canceling is always one step. Sign in, open Plus, and tap Manage billing to update your card or cancel. Canceling stops future renewals, and you keep Plus through the end of the period you already paid for. If you subscribed through the Apple App Store or Google Play, manage or cancel it in that store's subscription settings.
Refunds
Payments are generally nonrefundable once a billing period begins, except where the law or the billing platform requires it, where we've promised a refund, or where we simply decide it's the fair thing to do. If something went wrong, email hello@yummyyuc.ky and we'll make it right where we can. The full policy is in our Terms.
Report or dispute an unauthorized charge
If you see a YummyYucky charge you didn't make or don't recognize, tell us right away and we'll investigate and reverse any unauthorized charge:
- Email hello@yummyyuc.ky with the date, the amount, and anything shown on the statement (the last four digits of the card, or a receipt or transaction ID if you have one). Please don't send your full card number.
- We aim to reply within two business days and to resolve confirmed unauthorized charges promptly.
- You can also dispute the charge directly with your bank or card issuer. If you subscribed through the Apple App Store or Google Play, you can request a refund through that store as well.
Web payments are processed by Stripe, and store subscriptions are processed by Apple or Google. We never store your full card number.
Anything else
Email hello@yummyyuc.ky for anything at all, billing or not. For privacy and data requests, see the Privacy Policy. To delete your account, use Delete account.